Frequently asked questions

Product FAQ’s

  • Yes, the steel posts offered by Steelworx are galvanized for enhanced corrosion resistance. Galvanization involves coating the steel posts with a layer of zinc, which acts as a protective barrier against rust and corrosion.

    This ensures that the steel posts maintain their structural integrity and appearance over time, even in harsh weather conditions.

  • Yes, the steel posts offered by Retaining Wall Steel & Sleepers can be easily cut or modified on-site to fit your specific wall design. They are typically made from high-quality, weldable steel, allowing for easy customization. However, it is important to follow proper cutting techniques and use suitable tools to ensure clean and precise cuts.

  • Yes, we can customise any post to your specific requirements.

    Please contact us to discuss

Order & Shipping Information

  • We are happy to provide our customers in Melbourne and the surrounding areas with a variety of dependable and flexible delivery choices.

    We can handle orders of any size and guarantee timely, effective delivery to your door thanks to the network of transport options at our disposal.

    You can rely on us to manage your delivery needs with care and professionally whether you're ordering a small batch of steel or a sizable bulk supply.

  • Pick-up from our Steel Yeard in Hallam is available.

    To ensure your steel is ready, please arrange to pick up as early as possible.

    Please note we will only load steel onto adequate trucks/vehicles, according to your order. If your vehicle is too small for your order, we can't load you and alternative arrangements will need to be arranged.

    Please contact us if you are unsure.

  • Yes, we offer trade and bulk discounts. Please contact us for further information and to discuss your specific requirements.

  • To minimize errors, orders can only be changed in writing.

    Changes can be made before a certain cutoff time, typically 48 hours before the scheduled delivery date.

    Please note that we may charge a restocking fee if the order needs to be changed once picked.

ANY OTHER QUESTIONS?

For any other questions, you can contact us on 1300 97 0008